In Defense of EMTs - Paramedics - Firefighters - Police - Nurses

A Full Service Consulting & Education Practice for EMS Providers

 

 

TLG Education, Consulting, and Conference Programs

On Site Education, Anywhere in the United States 

The New Legal Reality for Emergency Medical Services (Full Program)
4 Hours  

In four hours, lives will change.

Like all of TLG's programs, this is lively, energetic, and fun.

This innovative and very interesting program offers a carefully balanced combination of vital information.

The program incorporates lecture, discussion, actual case review, and - most of all - audience participation.

Elements of the program include, but are not limited to...

CASE REVIEW
     Negligence
     Pre-Judging the Call
     Incomplete Assessment
     Invasion of Privacy
     Staging
     Protocol Violation
     Failure to Document
     Inappropriate Behavior
     Unprofessional Conduct

EMS-RELATED LEGAL EXPOSURES
     En Route to the Call
     At the Scene
     During Transport
     Non-Transport
     After the Call
     In the Community
     And even In Quarters

GENERAL LEGAL PRINCIPLES
     Duty & Breach
     Negligence & Malpractice
     Privacy & Confidentiality
     Common Civil actions
     Liability & Fault
     And many more

PATIENT CARE v PEOPLE CARE  
     Not Every Call is an Emergency
     Shifting Perspective
     EMS' Role in the Community
     Who is the Real Rock Star?
     The Reality of Perception
     Look Sharp, Act Sharp
     Clean Rig on a Rainy Day
     You ARE Your Partner
    
DOCUMENTATION
     What is good documentation?
     What is it not?
     Does neatness really count? 
     Does spelling really count? 
     It's a personal of ME? 
     It can harm the patient?
     Why do I care about billing?

PROFESSIONAL RESPONSIBILITY
     Manage Ethical Dilemmas
     Understand Personal Duty
     Understand "People" Advocacy
     Confront Substandard Care
     Confront Inappropriate Behavior
     Understand Impact of Attitude

In the end, providers will have a new or renewed understanding of who they are and what they stand for. More importantly, they will have a solid foundation upon which to build improved patient care, improved morale, improved, community relations... and most of all, greater protection against liability for themselves and the agency for which they work.

"The cost of education is far less than the expense of litigation."

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Programs & Clinics for Conferences, Seminars, and Events, Anywhere in the United States

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General Principles of Negligence
1, 1.5, or 2 Hours 

Duty, Breach, Causation, and Damages... these are the essential elements for any negligence action. How do they apply in the EMS context? What should providers do if they find themselves in sticky situations?

This program offers the important basics of what EMS Providers should know.

Whether 1, 1.5, or 2 hours, through lecture, discussion, and case review, the group will touch on the elements of negligence, understand how to recognize it before it happens and use the new-found knowledge to improve the quality of care in their area.
 

On Site Consulting & Education, Anywhere in the United States

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EMS Consulting & Education 
Week-by-Week, On Site
Anywhere in the United States

I will travel to your site, ride day and night with your crews, supervisors, and officers to gather a first-hand understanding of the issues and exposures confronting your providers and your agency; I will talk one-on-one with any willing member of the workforce; I will answer questions, provide education, and offer techniques for minimizing legal exposure as well as providing the best possible "People" Care.

I will craft a version of the "New Reality for EMS" training program based on what I find and deliver it to your providers.

You will find that my rates are very reasonable and expenses are minimal. And there is no limit to the number of weeks for which I can be hired.

This is not legal advice, this is education and training on issues that, if left unchecked, can lead to costly settlements or devastating litigation.


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Programs & Clinics for Conferences, Seminars, and Events, Anywhere in the United States

'width' is a duplicate attribute name. Line 1, position 37.Documentation Clinic
2 Hours 

For most providers and agencies, EMS Documentation skills leave plenty to be desired; sloppy, disorganized, and often absent narratives leave giant openings for liability even when everything was done right.

Unfortunately, most providers have never been given the tools and information necessary to understand the long-term affects their documentation can have on patients and providers alike.


In response, I have created a brand new Documentation Clinic that reshapes how providers think about what they write.

  • Legal Concepts Foundation

  • Understanding Duty & Breach

  • Understanding Negligence

  • Understanding Confidentiality

  • Recognition of Vulnerabilities

  • Real-Life Case Review

  • Simple Tools & Techniques

  • Documenting P.A.T.I.O.

  • Taking A.C.T.I.O.N.

  • Documenting Transports

  • Documenting Refusals

  • Documenting False Alarms

  • Documenting No-Patient Calls

  • Documenting Death

  • Documenting Crime Scenes

    AND More!

 

Call today (310) 699-0070 to learn how you can bring this powerful information to the only field that matters: YOURS!


'width' is a duplicate attribute name. Line 1, position 37.Professional Responsibility
1 or 2 hours 

EMS Providers are governed by a variety of laws, rules, protocols, and procedures with regard to duty and behavior. But what about the big picture? What about the ethical and professional duties owed by providers, but for which there may be no clear law or rule ?

This enlightening and informative program assumes that the audience knows the duties outlined in the various policy and procedure books and takes Professional Responsibility for EMS Providers a step further.

This program discusses questions of conscience, such as incompetence or malfeasance of coworkers and colleagues, the treatment of patients, family, and others in the community with dignity and respect - no matter their socio-economic, race, gender, age, or any other status.

This program teaches the basics with regard to duty, breach of duty, damages or injuries to others as a result, and the associated consequences.

Lastly, this program offers a valuable reminder to some who may have lost touch with what EMS providers do: Give life, give hope, and give opportunities where otherwise there may have been none.

This program is ideal for Base Hospital CE, in house refreshers, and instructional institutions.

 

 

Sample Lecture Clip  
              
              

What I Do... and Why
Since becoming a Paramedic in 1989 and after becoming an Attorney, I have discovered a vast disparity between the Law that is generally taught in EMT or Paramedic school and the actual legal risks and liabilities EMS Professionals face from day to day.

In response, I have created a comprehensive and interactive series of lectures for experienced and future EMS Professionals that address the "New Legal Reality" that frontline field providers face on a daily basis.

Historically, training programs call on a field provider with little or no legal experience or an attorney with no EMS experience to teach legal issues to an audience unready to receive it. The forced and typically unenthusiastic presentation leads to boredom and very little retained learning.
 
My programs, on the other hand, draw from my own extensive Paramedic & EMS Management experience and intensive Legal Education to help providers understand their actual exposures as well as to provide tools and techniques for mitigating them – in a language they understand and using terms & examples to which they can easily relate.

The presentations are lively and engaging and invite (but does not require) audience participation. 

As one participant put it: 

      
“…it’s better coming from one of our own…”

In my programs, participants learn to recognize how EMS provider responsibilities stretch far beyond showing up for work and providing quality patient care. My programs instill the concept and value of Quality People Care.



“The New Legal Reality for EMS” program takes the audience through from the basics of legal principles to the finer details of the issues that most directly affect them, such as documentation, attitude,  negligence, and malpractice and offers tools for providing excellent care though legal liability protection - for themselves and the agency. 

The Documentation Clinic exposes common weaknesses in clinical and billing documentation; weaknesses that could cost providers personally and professionally.

Other programs such as Professional Responsibility and General Legal Principles cover important material that will open eyes and, hopefully, improve performance.

Please follow the link to the
Contact TLG page for more information on any of these programs or for programs created specifically for your operation.

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